Terms y Conditions
All prices are in U.S. dollars and are subject to change without notice. Rates are per person, based on double occupancy , unless different conditions are specified.
The itineraries are planned with great care, although , for operational reasons, it may be necessary to change the order of activities in the itinerary or the specified route, and though such cases are rare , in general the itinerary should be treated only as a basic guide .
Cancellations and Refunds:
- All cancellations and requests for refunds must be submitted in writing and include all pertinent information and will be handled immediately. If a cancellation is received up to 35 days before date of arrival in Peru , the total payment will be fully refundable administrative costs. ( * )
- If a cancellation is received 34-16 days before the date of arrival in Peru , the reimbursement is subject to a penalty of 30 % of the contracted price. ( * )
- No refund will be given if cancellation is received less than 15 days prior to arrival to Peru , in case of non - submission of ( a) passenger ( s ) or in case of cancellation during the trip.
- Certain services may be interrupted or canceled due to climate conditions, reasons of force majeure , riots, etc. , or others beyond the control of the hotels , airlines, suppliers or Gaia Peru tours or their associates . . No refund will be made as a result of such interruptions or cancellations beyond our control.
(* ) NOTICE: Some tour providers have more rigorous cancellation policies . Therefore, in these reservations , providers the right to impose a penalty are reserved . In Inca Trail, reservations are subject to previous payment . No reimbursements, change of name or date .
During the high season, our company reserves the right to change our cancellation policies, if our suppliers should apply further penalties apart from those stated above.
Our Company is not responsible for any illness, pregnancy or physical or mental disability, which may endanger the health or safety of any passenger or third parties during the development of the contracted tour or pose a hinder for our services tourist . Therefore, the Company will NOT recognize any claim or refund for the items mentioned above , including such cases where under normal conditions no such problem would arise.
So , we request you first to notify the contracting of our services, about any limitation of this nature , in order to recommend services that address existing impediments .